How to Improve Client Engagement: Motivational Interviewing & More

How to Improve Client Engagement: Motivational Interviewing & More

The Importance of Connection

When working with clients in any capacity, it’s essential we see them as fellow humans seeking growth and healing. With compassion, we can build an atmosphere of understanding.

Using Motivational Interviewing

Motivational interviewing involves asking open-ended questions to promote the client’s own motivation and commitment to change, rather than prescribing solutions. This empowers the individual.

Active Listening

Listening attentively without judgement demonstrates care and gives space for the client to explore their unique challenges and aspirations at their own pace.

Establishing Common Ground

Finding shared experiences and values makes room for the humanity within each of us. Here, healing happens.

FAQ

What is motivational interviewing?

A counseling approach that uses open-ended questions to strengthen a person’s own motivation/commitment to positive change.

How can I be a better listener?

Listen patiently without interruption or judgement, make eye contact, reflect back what you hear, and ask thoughtful questions.

Why is common ground important?

Finding similarities allows us to relate to one another and understand each other better, creating space for growth.

How do I build connection with clients?

Show care through active listening, establish mutual understanding, demonstrate authentic interest in their wellbeing, and validate their intrinsic worth.

What happens when I approach clients with compassion?

You cultivate an atmosphere of empathy, respect, and human dignity where people feel safe to explore challenges and unlock their highest potential.